We are the only UK CAA approved training provider authorised to offer Dangerous Goods by Air training through e-learning. We are also the only IATA Competency Training and Assessment Centre in the UK
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7.5 Personnel Responsible for Accepting Passenger and Crew Baggage, Managing Aircraft Boarding Areas and other Functions Involving Direct Passenger Contact at an Airport + IATA Certification

(Personnel responsible for accepting passenger and crew baggage, managing aircraft boarding areas and other functions involving direct passenger contact at an airport)

Includes IATA Certification

Previously covered under IATA Category 9.

£92.50

Our Courses

Our courses ensure students become familiar and competent in the use of the IATA Dangerous Goods Regulations. This is achieved throughout the courses with video tutorials and audio instructions, with a focus on using the IATA Dangerous Goods Regulations to complete numerous challenging interactive exercises.

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7.5 Personnel Responsible for Accepting Passenger and Crew Baggage, Managing Aircraft Boarding Areas and other Functions Involving Direct Passenger Contact at an Airport + IATA Certification

Description

The IATA Category 9 training course is designed for passenger handling staff. The training course can be undertaken in your own time at your own pace. The training course includes the following sections of the dangerous goods regulations:

  • General philosophy
  • Limitations
  • Labelling and marking
  • Recognition of undeclared dangerous goods
  • Provisions for passengers and crew
  • Emergency procedures

The course consists of modules where students are required to complete a number of exercises achieving a score of at least 80%. Once the course is completed to a satisfactory level, students will be enrolled onto an online exam. Following successful completion of the examination, students will be issued with a training certificate valid for 24 months.

 

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£92.50

FAQ's

To undertake a remotely invigilated examination, you will require the following:

  • WiFi connection
  • Photo ID ready to show the invigilator via the webcam
  • A current edition of the IATA DGR (physical copy)
  • A calculator (mobile phones are not permitted for use during the examination)
  • A computer with a webcam and a mobile phone with camera facilities, both with charging cables, plugged in and turned on. Please ensure virtual backgrounds are not used
  • A quite room (at work or home)

Further instructions will be provided in advance of the examination.

The course is managed with a series of modules, with a number of written exercises to be completed at the end of each one. You must score at least 80% on each module before you move on. The training becomes gradually more challenging and a firm understanding is required before you progress.  There is no limit to the number of times you can work through each module.

For courses not requiring an invigilated examination, results are provided immediately upon completion of the online test.

For those courses requiring an invigilated examination, once the paper has been returned via our courier service, the exam paper is marked. If you successfully achieve a grade of 80% or more, a certificate, showing our training is approved by the UK Civil Aviation Authority, will be awarded. For those who have purchased an IATA certificate, this will be submitted to IATA for processing.  Electronic feedback will be given to all candidates showing areas of development and strength. Examination results are given within 5 working days unless otherwise informed. (Excluding UK public holidays and weekends).

Assuming you have referenced the PDF workbook, or sent a message via the learning management system, your next port of call is to contact one of our experienced trainers at info@dgonline.training  


 

Yes, you may. Remember the examination is not a test of memory, it is to ensure you can navigate your way through the IATA DGR competently.

Once you have completed the training successfully, we will contact you via email with examination date availability. There is an expectation that the examination is completed within 12 weeks of course signup.

There is no limit on the number of times you can work through the modules. You must score at least 80% at the end of each to ensure you are maximising the possibility of passing the examination.

We give you access to the online training for 12 weeks from the date of purchase. If you are struggling to complete the training modules in this time frame, additional access can be purchased on our website at the following link

The examination is regulated by the UK Civil Aviation Authority. The time permitted is a maximum of three hours.

There is a cancellation fee of £100.00+VAT which will be payable if an examination is cancelled within a defined period of 5 working days or less. 

Please refer to the PDF workbook that is downloadable at the beginning of the training. For the 7.1 (shipper/packer) and 7.3 (freight forwarder/ operator) there is an exam workbook that is downloadable at the end of the course.

Please contact one of our experienced trainers on info@dgonline.training who will be happy to assist or send a message on the learning management system.

Depending on how much experience you have depends on the length of time to successfully complete the course.

For courses that do not require a 1:1 invigilation these can be completed within an average time of 4 hours. Access is given for 12 weeks. 

For courses requiring a 1:1 invigilation, we recommend that you work on the training little and often, up to 3 hours per day. You can retake the modules as many times as you would like to ensure you have a deep level understanding of how to use the regulations. We expect the examination and training course to be completed within 12 weeks. 

For the 7.1, 7.3 and lithium battery course, an IATA DGR (either your own or one that you have rented from us), photo ID, pen and a calculator. The exam is considered ‘open book’ and therefore you will have unrestricted access to the IATA DGR. For any awareness training, you can use the workbook that is provided.

Once you have successfully completed all the modules, with a score of at least 80% in each, we will email you with a series of dates that are available for your remotely invigilated 1:1 examination. If you wish to attend a more bespoke examination centre, please contact us to make arrangements and discuss the additional costings for this.

  • Have a computer with an internet connection and audio output.
  • Ensure you are in an appropriate surrounding environment to complete the course materials. Ideally this will be a quiet environment free from distractions.
  • Access to a copy of the latest version of the IATA Dangerous Goods Regulations.
  • A printed copy of the course notes. These can be downloaded and printed from the course. Instructions are shown at the very beginning of the course.
  • A calculator and a ruler.
  • Notepaper.  We recommend making your own notes in addition to the accompanying course notes; these can be taken into the examination.

Check the following:

  • Use a Chrome browser.  Internet Explorer creates issues particularly with older versions.
  • Are you using one window to run the course? Running multiple windows will automatically cause the course to stop recording progress.
  • Always close the course browser window and log out from the Learning Management System (LMS) when taking a break from the course. 
  • Change computer.  Virus software on the specific computer can interrupt the running if the course.
  • Change network.  Security settings on company servers can cause issues with the course.
  • Use an incognito window. To do this, you should open an incognito tab in Chrome by clicking on File and then selecting New Incognito Window, once that is done you can login to the LMS using this window and access the content to see if it behaves in the same way.  The reason why we suggest this is because opening an incognito tab strips out any browser plug-ins or default settings which may interfere with the functionality of online content in the browser.

The primary focus of the training is to teach students how to navigate the IATA Dangerous Goods Regulations. A copy is also required to complete the examination. If you do not own a copy of the current edition of the IATA Dangerous Goods Regulations, we can either sell you a copy at the current market rate or we offer a rental option. For the rental option, we generally take a deposit for the full price of the regulations. This will be refunded after the book is returned minus a weekly hire fee. The current rate is £10.00 per week. The rental fee helps us to offset the cost of the books and to keep the price of the training as low as possible.

The training is suitable for students without any previous experience. There are a number of exercises to complete as you go through the training which help to prepare you for the examination. After completing each section of the course, you are provided with a grade. We recommend you retake the section if you do not achieve a score of 80% or more, as this is the minimum grade required to pass the final examination. There is no limit to the number of times you retake each section.

If you are revalidating your current certificate, we will request to see a copy of this before the course is allocated to you.

Secret Link

OUR SEPTEMBER 2026 OFFER - 10% OFF

Use code SEPT10% during checkout to receive 10% off all Dangerous Goods by Air Training Courses

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*Offer valid until 30 Sep 2026. Excludes items already on sale, publications, shipping, examination resit and dangerous goods by sea training course.

10% DISCOUNT OFF ALL DANGEROUS GOODS BY AIR TRAINING COURSES

To celebrate being awarded the IATA Competency Training & Assessment Centre accreditation, we are offering a 10% discount off all our dangerous goods by air training courses.